Overview & Reviews

For 2004, the Grand Cherokee gets a factory-installed DVD navigation system integrated into the radio. Columbia, Freedom and Special Edition trims are also new for 2004. All of these models incorporate subtle cosmetic touches and equipment upgrades. Additionally, each Columbia Edition Jeep comes with a complimentary Columbia parka.

• Powerful 4.7-liter V8, all-terrain capability, roomy comfort for four.

• Noisy and unrefined, questionable reliability, trucklike on-road handling.

User Reviews:

Showing 1 through 10 of 457.00

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  Unreliable - 2004 Jeep Grand Cherokee
  By George - November 26 - 10:00 am

  I bought the 2004 GC Overland in 2006 with 27,000. I have had nothing but issues with this unit. Brake rotors (at 27k), all 4 window motors, seat heaters, ac had to be replaced, seat motors, the roof was rusting, power steering pump.. the list goes on..you name it. I loved the vehicle when I purchased it but let me warn you, these are a maintenance nightmare. Avoid Jeep, I have spent over 5k in repairs over the years (most happened right after the 36k warranty expired.) I gladly traded this nightmare in for a Toyota, my first foreign car. (I previously bought from the big three however cant risk or afford another situation like this.) To hell with Jeep and Chrysler!

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  NO MORE MOPAR! - 2004 Jeep Grand Cherokee
  By irishred - October 5 - 5:33 am

  This is the 2nd Jeep vehicle I had purchased and the last! The first had a defect in the head from the manufacturer and this one had a a constant vibration coming from the transmission. No help from Chrysler for either. NO MORE MOPAR!

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  Beauty is only skin deep - 2004 Jeep Grand Cherokee
  By Problems galore - September 30 - 10:00 am

  Although this SUV is nice looking with off-road capability, buyer beware that it will likely leave you stranded on the side of the road at some point. Thats what happended to me and I regret not paying closer attention to its reliability reviews. Purchased brand new, Ive had the vehicle for less than 1.5 years and found many quality concerns: overheated engine, repeatedly detaching door panel, leaks in engine and transmission, faulty gas cap... Just about every section has had some sort of problem requiring multiple trips to dealer.

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  decent - 2004 Jeep Grand Cherokee
  By Tyre - May 29 - 8:36 pm

  I have an 04 Jeep standard 6 cyl. When I first got the car I was siked! But for some reason Ive noticed that the breaks squeal, and when you turn or go over a bump, it almost everytime feels like youll do a rollover going around a bin at 40 mph, which isnt good. :(

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  Great Jeep - 2004 Jeep Grand Cherokee
  By fulbox - May 22 - 2:00 am

  Too high a maintenance vehicle. Long warranty is BS.Need a special bank account to keep maintenance on this vehicle. Ask to see maintenance required and the cost. You make the decision. Most expensive vehicle I have ever owned.(55 years old). This the last Chrysler product I will ever buy.

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  Problems - 2004 Jeep Grand Cherokee
  By gobob - April 27 - 10:00 am

  I have a harmonic groan that comes from the drivetrain. Dealer cant fix it and Chrysler wont do anything about it. Filing for Lemon Law help. Wouldnt buy another one.

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  Review - 2004 Jeep Grand Cherokee
  By NH - July 13 - 2:00 am

  Very unhappy with noise and reiliability.

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  Do Not Buy - 2004 Jeep Grand Cherokee
  By Andrew B. Jones - May 14 - 2:00 am

  The SUV is not safe in windy conditions above 10 miles. When driving in the wind the car feels like it is going to tip over. The South Carolina, Sumter dealer is rude and unreliable. Services thier are done to save company time. Items that dont need to be fixed get fixed and items that need repair are done poorly so the customer has to come back. Which leads to money coming out of the customers pocket. Repairs on warranty afer 30,00 miles has ahundred dollar deductiable. I do not recommed this car to anyone. Money can be spent better on other vehicles.

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  Biggest "HEAP" ever - 2004 Jeep Grand Cherokee
  By Worst Buy Ever!!! - March 12 - 3:20 pm

  I hardly even drive this car and it has had every problem in the book: brake failure, electrical, transmission, and oil tank leaks and ALL before 50,000 Miles. It is weak and has horrible handling. The dealership charges WAY too much for service and it feels like Im driving a motor home. It is way too hard to maneuver in traffic and you feel like your going to tip over on every turn!! resell value was HORRIBLE! Save yourself the trouble and dont buy a jeep!! this is the first and last time I will buy an American car, back to Japanese auto makers

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  Always something broken on this jeep - 2004 Jeep Grand Cherokee
  By kg89 - October 17 - 6:24 pm

  All I did was pay to repair this thing. Faulty radiator, brake calipers, two engine fans, ignition coil, camshaft sensor, wiring harness, engine computer, engine oil cap broke off and oil had to be put in through the dipstick shaft, power window motors, bad adhesive on insulation on all the doors led to many wet seats after rainy nights. And my personal favorite, the drivers seat became a rocking chair after becoming completely detached from the track. This car was always broken. Not to mention the terrible gas mileage, which I would have been fine with if it were not for the constant cost of repairs. It ended up costing me more money to repair it than it did to buy it in the first place.